Forming a Re-accommodation Task
Re-accommodation Task Modes Forming
Re-accommodation may be initiated by a user or automatically upon carrying out operations of modification of flight parameters.
The list possible events which initiate forming a task on re-accommodation and a mode of its forming are presented below.
Forming a task on re-accommodation
| Reason / Event | Formation mode | Notes |
|---|---|---|
| Carrier organizational arrangements | Manual | All the data about passengers, PNRs and flights from which the passengers should be re-accommodated are defined by a user in the manual formation mode |
| Flight cancellation | Automatic | Passengers of all PNRs of a flight are subject to re-accommodation or cancellation |
| Cancellation of a flight route part | All passengers of PNRs of the corresponding segments are subject to re-accommodation. Conditions of the “Search conditions” business rule are verified | |
| Change of a flight route - change of an airport | Conditions of the “Search conditions” business rule are verified | |
| Change of departure/arrival time of a flight | Conditions of the “Search conditions” business rule are verified | |
| Change of an aircraft configuration - removal of a cabin or a booking class | All passengers whose PNRs are issued on a given cabin or a booking class are subject to re-accommodation |
Forming a Task on Re-accommodation in Automatic Mode
In case of automatic forming a task on re-accommodation, the search of a solution for re-accommodation is carried out in the automatic mode also. If a solution for re-accommodation is found and the "Mode of automatic re-accommodation" business rule is not assigned, then the formed plan of re-accommodation is confirmed automatically without participation of a user.
If the solution was not found or confirmation of the plan of re-accommodation is required, then proceeding to the screen of the plan of re-accommodation is carried out.
Parameters of a modified flight are specified in accordance with the data which were specified for this flight at the moment of initiation of the process of re-accommodation.
Forming a Task on Re-accommodation in Manual Mode
The following ways of forming a task on re-accommodation in manual mode are presented:
- Forming a task on re-accommodation for a flight schedule period is carried out from the schedule form
- Forming a task on re-accommodation on a specified departure date is carried out from the inventory screen of a flight
- Forming a task on re-accommodation from the Re-Accommodation section (Re-accommodation management).
To form a task on re-accommodation from the Re-Accommodation section (Re-accommodation management), select Create Task in the Re-Accommodation item of the menu. The form of creating a task on re-accommodation will be presented:
The following fields which define the parameters of a modified flight are presented for filling in the form:
- Flight — a carrier code and a flight number
- Period — a period of performing a flight (starting and ending dates of a period)
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If the end date is not specified then on proceeding, a plan with open date creation should be confirmed. |
- Frequency — departure frequency as sequence of numbers from 1 to 7, where 1 is for Monday, 2 for Tuesday etc., and a checkbox for departure every second week
- Cabin — a cabin. Passengers of this cabin are subject to re-accommodation
- RBD — booking classes. Passengers of these classes are subject to re-accommodation
- From — an origin point for a flight segment from which it is required to re-accommodate passengers
- To — a destination point for a flight segment from which it is required to re-accommodate passengers
- Passengers — choose an option from the drop-down list:
- All — rebook all passenger from the flight
- Free sale — rebook passengers from the free sale space only
- Spaces — a name of the sale space, passengers from which are to be rebooked.
If Spaces value is specified the additional fields are presented:
- SSP — SSP names separated by commas without spaces, e.g. SSP1,SSP2,SSP3 etc.
- Mkt partners — airlines codes separated by commas without spaces e.g. AL1,AL2,AL3 etc.
- Confirmed — include PNRs with the “Confirmed booking” status
- Waitlist — include PNRs with the “Waitlist” status
- Request — include PNRs with the “On request” status
- Out-of-schedule segments only - the setting is applicable only if the marketing carrier transfers the passengers in case of flight cancellation by the operator, when the cancellation blocking is from the operator. Detailed information about this case and the algorithm of this setting is given in the section on Passenger transfer on codeshare flights.
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The Flight and Period fields are mandatory for filling in. |
Specify parameters values and click Save. The screen of forming a plan of re-accommodation will be presented.
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In some cases, especially if the carried out transfer plan involves many passengers, from the commencement time of the formation of the transfer plan and to the time of completion of its formation (usually several seconds). During this time, no action can be taken with the plan. To continue working with the plan, one needs to use the Refresh button to wait for the red Status bar to disappear. |
Priority of a Task on Re-accommodation
Depending on the level of updating PNRs in the System, there are the following priorities of tasks on re-accommodation created automatically:
- General (re-accommodation on another flight is not required): the given priority is assigned in case of changing departure/arrival time of a flight. This involves updating information in the PNR.
- Critical: the given priority is assigned while modifying a schedule which requires re-accommodation on other flights.
See also:
- Re-accommodation Settings
- Forming a Re-accommodation Plan
- Forming a Re-accommodation Solution
- Viewing Re-accommodation Tasks and Reports
- Business Rules for Re-accommodation Management
- Additional Options