Getting started
To begin working, being in the main module of the system, it is required to open the "Baggage payment" module by clicking "Baggage payment". The example of the module window is presented in Figure 1.
For information about a flight to be displayed on the screen, it is required to select the corresponding flight in the Flight/F2 field. The flight is selected from the drop-down list by using the mouse or the "Up arrow", "Down arrow" and "Enter" keys. The presentation format of the flight in the list of flights is described in the "General information on user activity" document. The example of the module window with the selected flight is presented in Figure 2.
Flight information
Flight/F2: an airline code and a flight number, additionally a departure date and an airport of departure may be specified (depending on settings)
AC: a code of an aircraft type in accordance with the card index of aircraft types
Board: a board number
St.: a number of an aircraft stand
Configuration: a name of a flight configuration
Route: codes of route points after a base airport in accordance with the card index of cities
Departure: flight departure time
Board to: closing time of boarding for the flight
Type: a flight type
Status: a flight status
Additional information may be displayed under the information area about the flight.
Search fields
Reg. №: a passenger registration number
Receipt №: a payment receipt number
"Search/Enter": search by a specified number of a passenger/ receipt
Forms/F10: a series of a receipt form with which a agent works. The field is intended for entering and managing numbers of receipt forms
Functions of buttons of the "Baggage payment" window
"Exit/Alt+X": exit the module
"Reset/Esc": clear the screen (reset information)
"Operations/F4": оpening the activity log of the given flight (an activity log of a flight is described in the "General information" guidelines)
"Fares and charges/F3": displaying a list of the card indexes of baggage payment
"Passengers/F11": displaying a list of passengers who have checked in for a flight
"Scanner/F12": scanner settings (they are described in the "General information" guidelines)
Displaying information about a passenger and his/her baggage on the screen
Information about baggage is entered into the system when checking in a passenger (the "Check-in" module). To carry out payment, it is required to have baggage information displayed on the screen of the "Baggage payment "module.
Baggage information search options:
By a passenger registration number in the manual mode: enter a passenger registration number in the Reg. № field.
By a passenger registration number using a scanner: read a bar code on the boarding pass of a passenger.
By a baggage receipt number in the manual mode: enter a receipt number in the Receipt № field.
By a list of passengers: select a required row in the list of passengers and click "Enter".
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If searching by a passenger checked in a group is carried out, then information about baggage of the whole group will be presented on the screen. |
Search features by number of a paid receipt
If a number of a cancelled receipt is entered, then information about the requested receipt will be presented on the screen only.
If a number of non-existent receipt is entered, then the following notification will be presented in the bottom part of the screen:
The receipt is not found
Description of the screen with passenger and baggage data
After carrying out a request for searching, the system presents information about a passenger and his/her baggage on the screen (Figure 3).
Description of the window fields:
Help information about a flight
Flight: a flight number
AC: an aircraft type
Board: a board number
St.: a number of an aircraft stand
Configuration: an aircraft configuration (in accordance with a name of the configuration assigned to the given flight in the "Weight and balance information" module)
Route: a route (codes of cities/airports) after a base airport
Departure: flight departure time
Board to: check-in closing time
Type: a flight type
Status: a flight status
Additional information about a flight
If changes of schedule parameters on a flight are entered (change of a type of an aircraft or a configuration, flight delay and so on).
Information about a passenger and his/her baggage
Reg. №: the field for searching by a passenger registration number
Receipt №: the field for searching by a payment receipt number
"Search/Enter": search by a specified number of a passenger/ receipt
Forms/F10: a series of a receipt form with which a agent works. The field is intended for entering and managing numbers of receipt forms
Passenger: name, surname of a passenger in accordance with data of check-in
D/p: a destination point
Cl.: a class
Subcl.: a subclass
Commercial flight: a number of a commercial flight
Paid: excess baggage weight (kg)
Checked-in baggage: a list of baggage produced by a passenger (a group) during check-in:
Baggage type – a name of baggage type in accordance with the "Baggage categories" table
Number – a number of baggage pieces and baggage weight of a specified type
Pay. – paid baggage weight of a specified type
Fare – a fare for transportation of 1 kg of a specified baggage type (reference to the "Baggage fares" table)
Cur. – a code of fare currency in accordance with the card index of currencies
Valuable baggage: data on checked paid baggage
Weight – weight of a piece of valuable baggage
Value – an amount of declared value of a piece of baggage
Cur. – a code of valuation currency in accordance with the card index of currencies
Charge (%) – percentage of a charge for value (reference to the "Charge rates for declared baggage value" table)
Passenger ticket number(s): a series and a number of a ticket of a passenger (tickets of a group of passengers)
Receipt field: detailed information about paid and valuable baggage, fares, transportation price and accompanying documents
Receipt № – an accounting code of an airline and a receipt number (it is specified after issuing)
In addition to – an accounting code of an airline and a receipt number if there is more than one receipt for a baggage type
Baggage type – a name of baggage type or an indication that this is valuable baggage. Thus two rows may correspond to one piece of baggage in this area: a row with a description of baggage and a row with the description of value of this baggage
Value – declared baggage value (for one piece)
Weight – weight of paid baggage of a given type
Fare for kg – a fare in a payment currency or percentage of a charge for valuable baggage; in brackets there is a fare in an assigned currency if it does not coincide with the terminal currency
Fare – a payment amount for a baggage type in accordance with fares and charges and weight of the baggage type
Total – a total sum in a payment currency
Carrier – an airline code and a flight number
From – a code of a departure point
To – a code of an arrival point
Passenger – name, surname of a passenger in accordance with data of check-in Functions of buttons of the window
"Baggage/Shift+F4": оpening the "Baggage details" screen
"Receipt/F6": displaying the form for working with prepayment receipts (if information about prepayment is entered) or payment baggage receipts
"Cancel/F8": cancellation of a prepayment receipt or payment
"Prepayment/F5": displaying the form for working with prepayment receipts
"Record/F9": save changes
"Exit/Alt+X": exit the module
"Reset/Esc": clear the screen (reset information)
"Operations/F4": viewing the activity log (an activity log is described in the "General information" guidelines)
"Fares and charges/F3": displaying a list of the card indexes of baggage payment
"Passengers/F11": displaying a list of passengers who have checked in for the flight
"Scanner/F12": scanner settings (they are described in the "General information" guidelines)
Confirmation of baggage fares and charges and saving changes
When displaying information about a passenger and his/her baggage (FigFigure 3), the system presents information about baggage fares (the "Checked-in baggage" area) and charges for value (the "Valuable baggage" area). Fares and charges are specified in accordance with the card indexes of fares and charges.
In case of multiple fare and charge variants, the system select more favourable variants for passengers. Also in this case, the agent may change them manually by pressing the "F1" key to open the corresponding table and select a required variant. The substitution of values by selecting from the table is described in detail in the "General information" guidelines.
To save the changes or confirm fare and charge rates selected by the system automatically, the agent clicks "Record/F9".
Managing and changing a series and a number of receipt forms
Series and numbers of receipt forms are kept in the "Packs of form receipts" table (Figure 4). To open the table, press the "F10" key.
The table is maintained by developers, therefore it is not possible to add and delete records from the table. General principles of working with tables are described in the system administrator guidelines.
When working with receipt forms, the agent may enter a starting number of a form pack or change a number of the current form.
Form: a series of a receipt form
Current number: a current form number
A validator which is printed on a receipt corresponds to each form type. Currently AS Amber operates receipts of М61, 451 series.
Entering a starting number of a receipt form
The system automatically manages numbers of receipt forms with which operations are performed at the moment. However, starting with a new pack or stock of forms, the agent should make sure that a number of the current form corresponds to a number of the form in the system and edit it if necessary.
To enter a form number, it is required to:
Press the "F10" key to open the additional "Packs of form receipts" window
Enter a number of the first form in a pack/ packs of form receipts in the Current number field
Save the changes by pressing the "F9" key.
Correction of a receipt form number
The system automatically manages numbers of receipt forms with which operations are performed at the moment. However, sometimes it is necessary to correct automatic form counting which is managed by the system. For example: if a form is damaged when printing and it is necessary to reprint the receipt.
To correct a form number, it is required to:
Press the "F10" key to open the additional "Packs of form receipts" window
Enter a number of the current form in the Current number field
Save the changes by pressing the "F9" key.
Tables with descriptions of fares and charges
Data describing baggage fares and charges are kept in special tables. A list of these tables (Figure 5) is displayed by clicking "Fares and charges/F3" in the main module (Figure 2) or pressing the corresponding key.
Working with baggage payment parameter tables
General principles of working with tables are described in the system administrator guidelines. The user may view them in the "Baggage payment" module and change if necessary: to delete previous data and enter new data. It is not possible to correct records in tables.
When creating a new record, automatic closing of the previous record period will be carried out. If there was a date of closing of the period in the previous record and a validity period of the new record is covered by this period, then the old record will be divided into two periods that is, before and after the new record.
Baggage fares
Tables which allow to assign and manage baggage fares are grouped here.
Baggage fares basic: neutral baggage fares which are used by the system if airline data are absent and also used as а sample for creating airline data by a user. The neutral baggage fares are specified in the "Baggage fares basic" table which is described in detail in the system administrator guidelines.
Airline baggage fares: selection from the table of baggage fares of airlines for that airline with a flight of which the user works at the moment. The "Baggage fares of airlines" table is described in detail in the system administrator guidelines.
Flight baggage fares: selection of those records from the "Baggage fares of airlines" table which may be applied on a selected flight or, if there is no record about the airline, the selection from the "Baggage fares basic" table. The table has the same format as the table of an airline and is opened only to be viewed.
Basic fares -> fares а/c: creation of fares of an airline on the basis of basic fares (it is not active at the present time).
Charges for baggage value
Tables which allow to assign and manage charges for valuables are grouped here.
Charges for baggage value basic: neutral charges for baggage value which are used by the system if airline data are absent and also used as а sample for creating airline data by a user. Basic charges for baggage value are specified in the "Charges for baggage value basic" table which is described in detail in the system administrator guidelines.
Airline baggage value charges: selection from the table of charges for baggage value of airlines for that airline with a flight of which the user works at the moment. The "Charges for baggage value for airlines" table is described in detail in the system administrator guidelines.
Flight baggage value charges: selection of those records from the "Charges for baggage value for airlines" table which may be applied on a selected flight or, if there is no record about the airline, the selection from the "Charges for baggage value basic" table. The table has the same format as the table of an airline and is opened only to be viewed.
Basic charges -> charges а/c: creation of charges for baggage value for an airline on the basis of basic charges (it is not active at the present time).
Exchange rate conversion
Tables which allow to assign and manage conversion of exchange rates in which baggage fares and charges are specified and paid are grouped here.
Conversion of exchange rates basic: neutral exchange rates which are used by the system if airline data are absent and also used as а sample for creating airline data by a user. Basic exchange rates are specified in the "Conversion of exchange rates basic" table which is described in detail in the system administrator guidelines.
Airline exchange rate conversion: selection from the table of exchange rate conversion of airlines for that airline with a flight of which the user works at the moment. The "Airline exchange rate conversion" table is described in detail in the system administrator guidelines.
Flight exchange rate conversion: selection of those records from the "Airline exchange rate conversion" table which may be applied on a selected flight or, if there is no record about the airline, the selection from the "Conversion of exchange rates basic" table. The table has the same format as the table of an airline and is opened only to be viewed.
Basic exchange rates -> rates а/c: creation of exchange rates of an airline on the basis of basic rates (it is not active at the present time).
See also:
- Working with the "Baggage payment" module
- Detailed work with baggage
- Working with receipts
- Baggage payment management. List of passengers
- Multi-currency cash desk
- Baggage payment forms
- Example of М61 receipt issuance
- Transfer excess baggage payment
Other sections:
- Boarding module
- Seasonal Schedule Management Module
- Check-in Preparation Module
- Check-in module
- Documentation module
- Statistics module
- History module
- EMDA Module
- Messages Module
- Access Module
- Transportation Module
- Weight and Balance Module
- Web Check-in at a Cost Service
- Alarms Designations
- Self Check-in Kiosk Software
- Administration module