NO-SHOW postprocessing

For PFS processed PNRs, in case of passenger no-show for boarding you can set a method of analysis and processing the route sectors following the no-show segment.

The following parameters of this function are set:

1. selection of no-show categories: NOSHO, OFFLN, OFFLK;
2. selection of a method of analysis of the following segments:

a. by ticket: all segments, after the no-show segment with the same ticket number;

b. by time:

I. by the time range of waiting in an intermediate airport: route sectors after the no-show segment for which the time of waiting in the landing airport is lesser or equal to the set time;

II.by the en-route time range, from the departure time of the no-show segment: segments covered by a configurable time range from the departure of the no-show segment.

Options for processing of found segments:

1. adding booking to queue;
2. cancellation of segments;
3. cancellation of segments and adding booking to queue.

Editing of PNR after PFS or Revenue-Integrity processing, which may cause ambiguous or disputable situations requiring consideration by an airline, will result in adding PNR to queue.

The base queue for PNR with no-show segments is 305 «Postprocessing PFS». Two types of events are added to this queue:

1. RI_NoShowCnl – for PNRs processed as «cancel and add to queue»;
2. RI_VerifyNoshow – for PNRs found by setting “add to queue” and PNRs, with respect to which no clear-cut decision on cancellation may be made based on set algorithms, and a final decision on processing requires the carrier's attention.

The function is set in the section Integrity → NO-SHOW postprocessing. The setting operates on the carrier's level.

Other Integrity sections:

• Time-limit for Flight Segments
• Time Limit for Special Services
• Duplicate PNR
• Black and White lists
• Fictitious names
• Duplicate segments
• Churning
• Implicit Groups
• Time-limit for Group Names
• Mandatory PNR Elements