IBE - selecting additional services

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This stage is divided into three main steps:

  • Seat reservation;
  • Adding extra baggage;
  • Selecting the meals on board;
Tip.png Availability of this stage and the set of services are set by the carrier.

The section with flight search results is fixed at the top of the page (Fig. 054),
allowing the user to check out the flight details at any time or initiate a new search with updated parameters:

Fig. 054

Seat reservation

Selecting the seats in the cabin.

At this step, the user can reserve a specific seat in the cabin for each flight segment,
to check out the characteristics of the seats and the cost of this service.

Tip.png At the carrier’s discretion, the Pre-seating function can be activated. In this case, when going to this page, in the pop-up window (Fig. 055) the user will be offered specific seats in the cabin on each section of the route, with the possibility to either accept the recommendation or select the seats on his/her own.

Fig. 055

  • Selecting the seat by the user is made using the built-in widget displaying the seat map of the relevant aircraft (Fig. 056), scheduled for each flight segment in accordance with the flight schedule.
    Fig. 056


  • The ScreenTips (Fig. 057) allow the user to check the type of his/her seat and its cost.
    Fig. 057


  • A detailed description (Fig. 058) illustrates the level of comfort of the specific seat.
    Fig. 058


Tip.png Information about the characteristics and appearance of the seat is not mandatory and is submitted by the carrier upon its discretion.


The user can modify the selected seat in the cabin in two ways:

  • For each passenger in the booking (Fig. 059):

Fig. 059


  • For each passenger in the booking (Fig. 060):

Fig. 060


Information on the number and cost of the selected seats (Fig. 061) is displayed at the top of the page for each flight segment separately:

Fig. 061


The user can cancel the selected seat both for one passenger in the order, and for all passengers on a certain flight section (Fig. 062):


Fig. 062


If the route consists of several flight sections, move to the selection of seats for the next flight by clicking the ‘Next flight’ button (Fig. 063):

Fig. 063


The total cost of the order is automatically updated, information is displayed at the bottom of the page (Fig. 064):

Fig. 064


After the seats are selected, push the ‘Continue’ button to go to the next stage.

Tip.png If the user decides not to select the seat and follows the ‘Continue’ link, a corresponding warning will be displayed on the screen (Fig. 065):

Fig. 065

Baggage

At this step, the user can add extra baggage.

Herewith, the total cost varies depending on the type and amount of baggage selected for each passenger (Fig. 066):

Fig. 066


The user can select the baggage both separately on the To or From flight (Fig. 066) and for the entire route.
To do so, select the appropriate option in the baggage section (Fig. 067):

Fig. 067


Important.png If the user decides not to add the baggage and follows the ‘Continue’ link,
the corresponding warning will be displayed on the screen (Fig. 068):

Fig. 068

Meals

At this step, the user can select meals for each passenger separately on the entire route or on any particular flight (Fig. 069):

Fig. 069


Important.png At the carrier’s discretion, the function of the recommended meals order can be activated. In this case, when the user goes to the meals selection page in the pop-up window (Fig. 070), he/she is offered specific meals with the possibility to accept the recommendation or select the meal himself/herself:

Fig. 070


Due to the built-in widget, the user can preliminary select any of the available types of meals, relying on both a text description and images (Fig. 071):

Fig. 071


Tip.png The list of meals is provided by the airline company. Using images is optional, at the discretion of the carrier.


If the user books the flight for 2 or more passengers, the meals are selected for each passenger separately. The user has either to confirm or cancel the selection made (Fig. 072).

Fig. 072


Important.png By default, the number of meals per passenger is not limited,
but cannot exceed 5 meals of each type (the conditions can be defined by the airline company).


The total cost of the flight is automatically updated at the bottom of the page (Fig. 073):

Fig. 073


Important.png If the user decides not to select the meals and clicks ‘Continue’,
the corresponding warning will be displayed on the screen (Fig. 074):

Fig. 074

Back to previous steps

This function is available on the bar at the top of the page (Fig. 075) by clicking on the relevant step:

Fig. 075

The user can also return to the previous step by clicking the ‘Back’ button (Fig. 076), located at the bottom of the page in a line with the total cost of the order:

Fig. 076

Important.png Please note that returning to the flight selection step will automatically cancel all previously selected flight options and additional services – you will have to complete the whole process again.
Return to the steps of selecting seats, baggage or meals does not cancel the previously selected services.


See also

Main modules of IBE

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