Difference between revisions of "My account"

Latest revision as of 17:01, 12 August 2021

My account is designed for the convenience of the user.

The user gets the following possibilities:

Track his/her orders;
Book and pay for the additional services after the order has been placed;
Save the data for easier filling out the passenger data form;
Track the status of his/her bonus account.

@@ Line 1: / Line 1: @@
+'''My account''' is designed for the convenience of the user.
-==Main menu==
+The user gets the following possibilities:
+*Track his/her orders;
+*Book and pay for the additional services after the order has been placed;
+*Save the data for easier filling out the passenger data form;
+*Track the status of his/her bonus account.
-The main menu includes 6 sections:
+==Features of My account==
+*[[IBE - Login and Signup|Login and Signup]]
-[[File:macc_7.png|200px]] List of orders created under this account.
+*[[IBE - Main menu|Main menu]]
-[[File:macc_8.png|200px]] User’s personal details.
-[[File:macc_9.png|200px]] Account settings.
-[[File:macc_10.png|200px]] Data of the travel companions of the user for easier filling in the data at the Passengers stage (e.g.: family members, etc.)
-[[File:macc_11.png|200px]] Membership in the frequent flyer program.
-[[File:macc_12.png|200px]] Exit My account.
-{{Lamp| The list of sections may be adjusted at the carrier’s discretion. }}
-===Orders===
-When the user first enters My Account and if there are no active orders, the user is offered to start a search for a new flight using the [[File:macc_13.png]] link (Fig. 105):
-[[File:macc_14.png|Fig. 105]]
-By clicking this link, the user will be redirected to the flight search form of the booking module.
-If the user has previously created any bookings, the list of orders will be displayed in this section (Fig. 106):
-[[File:macc_15.png|Fig. 106]]
-Order Information Includes:
-[[File:macc_16.png|150px]] Order reference number in the airline’s reservation system.
-[[File:macc_17.png|150px]] Security code may be required by the user to access bookings from devices not supporting cookies or to provide access to bookings to another user.
-[[File:macc_18.png|150px]] Flight dates and departure place.
-[[File:macc_19.png|150px]] Arrival place.
-[[File:macc_20.png|150px]] For an uncompleted order, the deadline for payment (time limit).
-[[File:macc_21.png|150px]] For a cancelled order, the reason, date, and time of cancellation.
-[[File:macc_22.png|150px]] Last name and first name of the passenger. If there are several passengers in the booking, every passenger will be listed, including children and infants.
-[[File:macc_23.png|150px]] Link to review and manage the booking.
-Clicking the [[File:macc_23.png]] link will open the page (Fig. 107) containing the booking information similar to the page at the booking creation step:
-[[File:macc_25.png|700px|Fig. 107]]
-If the booking was successfully paid, click the [[File:macc_26.png]] link to download the itinerary and/or insurance policy, if it has been issued (Fig. 108):
-[[File:macc_27.png|Fig. 108]]
-For any paid booking, clicking the [[File:macc_28.png]] link will redirect to the online check-in section.
-===User profile===
-In this section, the user shall fill out a form with personal data and save it (Fig. 109) to further simplify information entering at the booking creation step in the carrier's system.
-[[File:macc_29.png|Fig. 109]]
-Transfer documents and / or the passenger loyalty card shall be entered in a separate section (Fig. 110).
-[[File:macc_30.png|Fig. 110]]
-Clicking the '''‘Add’''' button will open the form to enter the details of the transfer documents (Fig. 111) and the passenger loyalty card (Fig. 112).
-[[File:macc_31.png|400px|Fig. 111]] [[File:macc_32.png|300px|Fig. 112]]
-The user can edit the data, delete them or add one more transfer document (Fig. 113):
-[[File:macc_33.png|300px|Fig. 113]]
-===Account settings===
-In this section the user can subscribe to the mailshot, bind the account to social networks or delete the account (Fig. 114):
-[[File:macc_34.png|Fig. 114]]
-The account can be deleted only after additional consent to secure the account against accidental actions of the user (Fig. 115):
-[[File:macc_35.png|Fig. 115]]
-===Travel companions===
-In this section, the user can add the data of his/her most often travel companions (family members, friends, etc.) (Fig. 116).
-This will allow the user to further simplify entering the data of such passengers at the [[booking creation]] stage in the carrier's system.
-The data of travel companions are added in the way it is done in the '''[[User profile]]''' section.
-[[File:macc_36.png|Fig. 116]]
-The user can invite users who have already registered on the website of the airline company as '''‘Travel companions’'''.
-[[File:macc_37.png|Fig. 117]]
-To do so, click the ‘Invite companions’ (Fig. 117) link to open the invitation form, in which the user can send </br> an invitation to the email address of an eventual companion and track the invitations sent earlier, resend or delete the invitations from the track list (Fig. 118):
-[[File:macc_38.png|Fig. 118]]
-If the invited user accepts the invitation, his/her name will be displayed in the list of travel companions </br> in this section (Fig. 119) along with the data from his/her profile in My Account.
-[[File:macc_39.png|Fig. 119]]
-===Frequent Flyer Program===
-In this section, the user can join the Frequent Flyer Program of the carrier, check out the terms of participation, the rules for using bonus miles, etc. (Fig. 120):
-[[File:macc_40.png|Fig. 120]]
-{{Lamp| ''The relevance of this section depends on whether the carrier has a frequent flyer program.''}}
-If, when filling out the User profile form, the user has entered his/her loyalty card in the relevant part of this section (Fig. 110, Fig. 112), </br>
-then, after the card is saved, it will be automatically displayed in this section with the information about its status and the number of bonus miles (Fig. 121):
-[[File:macc_41.png|Fig. 121]]
-In addition, the carrier can use this section to incentify the user via the promo code program (Fig. 122, Fig. 123):
-[[File:macc_42.png|Fig. 122]]
-[[File:macc_43.png|Fig. 123]]
 ==See also==

Difference between revisions of "My account"

Latest revision as of 17:01, 12 August 2021

Features of My account

See also

Navigation menu

Search