Online check-in: additional services
If during booking the user has not selected the seat, meals and extra baggage, he/she can do it at this stage.
The process of choosing additional services is exactly identical to the one at the booking creation stage.
If the seats were not reserved earlier, the carrier can make the pre-seating and assign the best seat to the passenger according to the internal logic of the airline company.
In this case, the passenger will receive a relevant notice (Fig. 140) and will be able to accept the proposed seat or reject it and select the seat himself/herself.
If the user has chosen any priced services during check-in online, before obtaining the boarding pass the user will be offered to pay for such services (Fig. 141):
Similar to the flight payment step, when the payment is successful, the user will get a notice that the payment of services has been completed (Fig. 095). In case of any problems with payment, the user will receive a warning offering to change the method or data for payment (Fig. 096).
See also
- Search for the passenger
- Check-in group
- Additional services
- Obtaining a boarding pass